Refund policy
Shipping & Fulfillment Lavineyard Farms LLC
1. Product Information
All products offered are THC-free CBD products.
Products are formulated and labeled in accordance with applicable laws and regulations.
2. Orders & Processing
All orders are processed within 5-15 days from the date of purchase.
Orders are fulfilled in the order they are received.
3. Shipping
Orders are shipped using third-party carriers.
Delivery times may vary depending on location and carrier performance.
Lavineyard Farms LLC is not responsible for delays once an order has been transferred to the shipping carrier.
4. Returns & Exchanges
Because our products are topicals applied directly to skin, we cannot accept returns of opened or used items for hygiene and safety reasons.
Damaged or defective items: If your product arrives damaged or defective, please contact us within 7 days of delivery with a photo of the issue. We will provide a replacement or store credit at no cost to you.
Satisfaction: We stand behind the quality of every small-batch product we make. If you have a concern, please reach out- we'll do our best to make it right.
For all return inquiries, contact us at [your email] before sending any items back.
5. Product Use
Products are intended for lawful use only.
Customers are responsible for ensuring that the purchase and use of CBD products complies with local laws in their jurisdiction.
6. Limitation of Liability
To the maximum extent permitted by law, Lavineyard Farms LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of its products.
7. Governing Law
These terms are governed by the laws of California.
8. Acceptance of Terms
By purchasing from Lavineyard Farms LLC, customers agree to these terms.
9. Medical Disclaimer
These products have not been evaluated by the Food and Drug Administration (FDA).
They are not intended to diagnose, treat, cure, or prevent any disease.
Any information provided is not intended as medical advice and should not be relied upon as a substitute for consultation with a qualified healthcare professional.